Emily Chen

Singapore

Emily Chen

Singapore22 reviews

1 day ago

Helpful app, but customer support could be faster

I appreciate how easy it is to make payments and check my balance using Standard Chartered. Unfortunately, resolving an issue with my account took longer than expected, and I had to contact customer support more than once. The digital experience is good, but support response times could improve.

Emily Chen

Singapore22 reviews

2 days ago

Great for cross-border transfers

Sending money between Singapore and Malaysia with Standard Chartered is fast and the exchange rates are clearly shown before I confirm. The app notifications also help me keep track of every transaction.

Emily Chen

Singapore22 reviews

3 days ago

Good products, confusing fee structure

The savings products from Standard Chartered are competitive, but it took me a while to understand which fees apply to my account. A clearer summary of charges in the app would make a big difference.